Q: Does your company have any common problems about fasteners?
Yes, there is an analysis of the fasteners on our website, which explains the reasons for the fasteners.
Q: Can your company produce famous brand products?
For famous brand products, our company has strict requirements. It is necessary to provide a valid and real product purchase invoice or brand authorization letter, otherwise it will be deducted or even destroyed depending on the situation.
Q: How to deal with the problem of your company?
Our company has a special problem handling team. For express shipments that have problems during operation, our company will notify them by SMS, email, fax, telephone, website background, etc., so that customers can deal with them in time.
Q: Who should I contact for inquiries about express shipments?
Our company is equipped with dedicated customer service managers, and each customer will assign a customer service manager to be responsible for your inquiries.
Q: How to apply for materials?Are the materials free?
Our company has a special person responsible for the application and management of materials. If you need it, you can indicate it in the new pick-up form. Except for some of our materials that are provided free of charge, other materials will be charged for costs. Please refer to the specific charging standards. Refer to the price on the material request form.
Q: What are the weight and size restrictions for Hongkong Post products?
Hong Kong small package: less than 2KG, the sum of length, width and height is <=90CM, and the length of one side is <=60CM. Contraband goods and goods with LOGO on the surface are not accepted. Excluding bubbles, billed per 10 grams.
Q: What are the EMS, weight and size restrictions for Hongkong Post products?
Hong Kong EMS: Weight limit is 10 to 30KG (depending on destination country restrictions), L<150CM(XP)/105CM(P), C<300CM(XP)/200CM(P).
Yes, there is an analysis of the fasteners on our website, which explains the reasons for the fasteners.
Q: Can your company produce famous brand products?
For famous brand products, our company has strict requirements. It is necessary to provide a valid and real product purchase invoice or brand authorization letter, otherwise it will be deducted or even destroyed depending on the situation.
Q: How to deal with the problem of your company?
Our company has a special problem handling team. For express shipments that have problems during operation, our company will notify them by SMS, email, fax, telephone, website background, etc., so that customers can deal with them in time.
Q: Who should I contact for inquiries about express shipments?
Our company is equipped with dedicated customer service managers, and each customer will assign a customer service manager to be responsible for your inquiries.
Q: How to apply for materials?Are the materials free?
Our company has a special person responsible for the application and management of materials. If you need it, you can indicate it in the new pick-up form. Except for some of our materials that are provided free of charge, other materials will be charged for costs. Please refer to the specific charging standards. Refer to the price on the material request form.
Q: What are the weight and size restrictions for Hongkong Post products?
Hong Kong small package: less than 2KG, the sum of length, width and height is <=90CM, and the length of one side is <=60CM. Contraband goods and goods with LOGO on the surface are not accepted. Excluding bubbles, billed per 10 grams.
Q: What are the EMS, weight and size restrictions for Hongkong Post products?
Hong Kong EMS: Weight limit is 10 to 30KG (depending on destination country restrictions), L<150CM(XP)/105CM(P), C<300CM(XP)/200CM(P).
